All rooms have modern facilities and TV. Bathroom with shower, toilet, fridge and kettle are shared by two rooms.
The suite has a kitchen with utensils, refrigerator, and gas stove. There is also a radio, TV, and private bathroom with toilet.
Židovská 416/17, Cheb 35002
You can choose from the following accommodation facilities in the vicinity.
Růžová 8, Cheb Cheb
(in the distance of 0.1 km from Penzion U KATA)
Availability verified
from € 67
Apartmán pro 2 osoby (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán pro 2 osoby
Last 1 available rooms!
Svobody 9, Cheb Cheb
(in the distance of 0.4 km from Penzion U KATA)
Hotel Monika offers a combination of affordable and quality accommodation located in Cheb, in the newly built pedestrian zone, near the historic square of King George of Podebrady with the town hall and group of historic buildings known as Spalicek.
from € 32
double the soc. the corridor (for 1 per.)
1 extra bed • Last 2 available rooms!
triple with shower and toilet in the room (for 1 per.)
2 extra beds • Last 1 available rooms!
Quadruple with shower and toilet (for 1 per.)
3 extra beds • Last 3 available rooms!
Dvoulůžko se sprchou a WC na pokoji (for 1 per.)
1 extra bed
double the soc. the corridor
Last 2 available rooms!
Dvoulůžko se sprchou a WC na pokoji
triple with shower and toilet in the room
Last 1 available rooms!
Quadruple with shower and toilet
Last 3 available rooms!
Svobody 75/32, Cheb Cheb
(in the distance of 0.6 km from Penzion U KATA)
Availability verified
The three-star Hotel Slavia is located in the heart of the historic city of Cheb in a pedestrian zone. It offers comfortable accommodation, high quality hotel services, seating in a nice restaurant, and proximity to major spa cities.
from € 59
Double room (for 1 per.)
1 extra bed • Last 3 available rooms!
Deluxe double room (for 1 per.)
1 extra bed
Dvoulůžkový pokoj Deluxe Large (for 1 per.)
1 extra bed • Last 2 available rooms!
Triple room (for 1 per.)
2 extra beds
Deluxe triple room (for 1 per.)
2 extra beds • Last 2 available rooms!
Double room
Last 3 available rooms!
Deluxe double room
Dvoulůžkový pokoj Deluxe Large
Last 2 available rooms!
Triple room
Deluxe triple room
Last 2 available rooms!
Single room
Dvoulůžkový pokoj Economy (for 1 per.)
1 extra bed
Čtyřlůžkový pokoj (for 1 per.)
3 extra beds
Dvoulůžkový pokoj Economy
Čtyřlůžkový pokoj
Na Svahu 2524/8, Cheb Cheb
(in the distance of 0.7 km from Penzion U KATA)
On demand
Dvoulůžkový pokoj Deluxe s výhledem (for 1 per.)
1 extra bed • Last 1 available rooms!
Dvoulůžkový pokoj Deluxe s balkonem (for 1 per.)
1 extra bed • Last 1 available rooms!
Dvoulůžkový pokoj s oddělenými lůžky (for 1 per.)
1 extra bed • Last 1 available rooms!
Třílůžkový pokoj (for 1 per.)
2 extra beds • Last 1 available rooms!
Čtyřlůžkový pokoj (for 1 per.)
3 extra beds • Last 1 available rooms!
Dvoulůžkový pokoj Deluxe s balkonem
Last 1 available rooms!
Dvoulůžkový pokoj Deluxe s výhledem
Last 1 available rooms!
Dvoulůžkový pokoj s oddělenými lůžky
Last 1 available rooms!
Třílůžkový pokoj
Last 1 available rooms!
Čtyřlůžkový pokoj
Last 1 available rooms!
Komorní 29, Cheb Cheb
(in the distance of 1.1 km from Penzion U KATA)
from € 20
Třílůžkový pokoj (for 1 per.)
1 extra bed • Last 2 available rooms!
Apartmán (for 1 per.)
3 extra beds • Last 1 available rooms!
Třílůžkový pokoj
Last 2 available rooms!
Apartmán
Last 1 available rooms!
Dvoulůžkový pokoj se společnou koupelnou
Františkolázeňská 1881/14, Cheb Cheb
(in the distance of 1.3 km from Penzion U KATA)
Availability verified
Pension Vlasta Macounova is situated in a quiet suburb of Cheb. This pension offers comfortable and quality accommodation at affordable prices in a four-bed suite and two double rooms.
from € 31
Room with a hall (for 1 per.)
1 extra bed • Last 1 available rooms!
Room with a hall
Last 1 available rooms!
Room with bathroom (for 1 per.)
1 extra bed
Room with bathroom
Americká 2253/104, Cheb Cheb
(in the distance of 1.8 km from Penzion U KATA)
Availability verified
The family Pension Masek is located in a quiet and attractive area of the historic town of Cheb. It offers nice accommodation, quality services and attractive programs for families with children, seniors, individuals and groups.
from € 49
Double room (for 1 per.)
1 extra bed • Last 2 available rooms!
Studio for three (for 1 per.)
2 extra beds • Last 1 available rooms!
Double room
Last 2 available rooms!
Studio for three
Last 1 available rooms!
Triple room (for 1 per.)
2 extra beds
Studio for 2 persons (for 1 per.)
1 extra bed
Studio for 2 persons
Triple room
Slapanská 19/6, Cheb Cheb
(in the distance of 2.3 km from Penzion U KATA)
Availability verified
from € 57
Double room with bathroom (for 1 per.)
1 extra bed • Last 2 available rooms!
Five-bedded room with two bedrooms (for 1 per.)
3 extra beds • Last 1 available rooms!
Double room with bathroom
Last 2 available rooms!
Five-bedded room with two bedrooms
Last 1 available rooms!
Triple room with extra bed (for 1 per.)
2 extra beds
Economy double room (for 1 per.)
1 extra bed
Dvoulůžkový pokoj do ulice s koupelnou (for 1 per.)
1 extra bed
Rodinný pokoj (for 1 per.)
4 extra beds
Economy double room
Dvoulůžkový pokoj do ulice s koupelnou
Triple room with extra bed
Rodinný pokoj
Skalka 10, Cheb Cheb
(in the distance of 2.5 km from Penzion U KATA)
Availability verified
The three-star Hotel Stein is located at Skalka dam near Cheb. Its accommodation is ideal for family holidays, businessmen, but also for those who enjoy wellness services.
from € 79
Double room (for 1 per.)
1 extra bed
Triple room (for 1 per.)
2 extra beds • Last 2 available rooms!
Quadruple room (for 1 per.)
3 extra beds • Last 1 available rooms!
TeePee Apartmán (for 1 per.)
3 extra beds • Last 1 available rooms!
Double room
Triple room
Last 2 available rooms!
Quadruple room
Last 1 available rooms!
TeePee Apartmán
Last 1 available rooms!
Single room
Horní Dvory 21, Cheb Cheb
(in the distance of 2.6 km from Penzion U KATA)
Availability verified
from € 36
Dvoulůžkový pokoj (for 1 per.)
1 extra bed
Dvoulůžkový deluxe (for 1 per.)
1 extra bed
Dvoulůžkový apartmán (for 1 per.)
1 extra bed
Třílůžkový apartmán (for 1 per.)
2 extra beds
Čtyřlůžkový apartmán (for 1 per.)
3 extra beds
Pětilůžkový apartmán (for 1 per.)
4 extra beds
Dvoulůžkový pokoj
Dvoulůžkový deluxe
Dvoulůžkový apartmán
Třílůžkový apartmán
Čtyřlůžkový apartmán
Pětilůžkový apartmán
Skalka e.č. 128, Cheb Cheb
(in the distance of 2.9 km from Penzion U KATA)
from € 99
Chata (for 1 per.)
3 extra beds • Last 1 available rooms!
Chata
Last 1 available rooms!
Střížov 3, Cheb Cheb
(in the distance of 2.9 km from Penzion U KATA)
from € 49
Double room (for 1 per.)
1 extra bed
Triple room (for 1 per.)
2 extra beds • Last 3 available rooms!
Quadruple room (for 1 per.)
3 extra beds • Last 2 available rooms!
Five-bed room (for 1 per.)
4 extra beds • Last 2 available rooms!
Šestilůžkový pokoj (for 1 per.)
5 extra beds • Last 2 available rooms!
Double room
Triple room
Last 3 available rooms!
Quadruple room
Last 2 available rooms!
Five-bed room
Last 2 available rooms!
Šestilůžkový pokoj
Last 2 available rooms!
Sedmilůžkový apartmán (for 1 per.)
6 extra beds
Sedmilůžkový apartmán
Slatina 91, Františkovy Lázně Františkovy Lázně
(in the distance of 3.4 km from Penzion U KATA)
The stylish four-star Spa Hotel PYRAMIDA I is located in Frantiskovy Lazne right on the edge of a park and offers comfortable accommodation with great spa services, spa and wellness visits.
On demand
Jednolůžkový pokoj Komfort (for 1 per.)
1 extra bed • Last 1 available rooms!
Double room without balcony (for 1 per.)
1 extra bed • Last 1 available rooms!
Jednolůžkový pokoj Standard (for 1 per.)
1 extra bed • Last 1 available rooms!
Dvoulůžkový pokoj Superior - bezbariérový (for 1 per.)
1 extra bed • Last 1 available rooms!
Jednolůžkový pokoj Superior (for 1 per.)
1 extra bed • Last 1 available rooms!
Dvoulůžkový pokoj Superior (for 1 per.)
1 extra bed • Last 2 available rooms!
Dvoulůžkový pokoj Komfort (for 1 per.)
1 extra bed • Last 2 available rooms!
Dvoulůžkový pokoj Komfort - bezbariérový
Last 1 available rooms!
Suite (for 1 per.)
1 extra bed
Double room without balcony
Last 1 available rooms!
Suite
Jednolůžkový pokoj Standard
Last 1 available rooms!
Dvoulůžkový pokoj Superior - bezbariérový
Last 1 available rooms!
Jednolůžkový pokoj Superior
Last 1 available rooms!
Dvoulůžkový pokoj Superior
Last 2 available rooms!
Dvoulůžkový pokoj Komfort
Last 2 available rooms!
Jednolůžkový pokoj Komfort
Last 1 available rooms!
Nezvalova 47/8, Slatina, Františkovy Lázně Františkovy Lázně
(in the distance of 3.7 km from Penzion U KATA)
Availability verified
from € 39
Dvoulůžkový pokoj Economy (for 1 per.)
1 extra bed
Double room (for 1 per.)
1 extra bed • Last 1 available rooms!
Dvoulůžkový pokoj DBL nebo TWIN s balkónem (for 1 per.)
1 extra bed • Last 3 available rooms!
Třílůžkový pokoj Economy (for 1 per.)
2 extra beds • Last 2 available rooms!
Třílůžkový pokoj (for 1 per.)
2 extra beds
Suite (for 1 per.)
3 extra beds • Last 2 available rooms!
Dvoulůžkový pokoj Economy
Double room
Last 1 available rooms!
Dvoulůžkový pokoj DBL nebo TWIN s balkónem
Last 3 available rooms!
Třílůžkový pokoj Economy
Last 2 available rooms!
Třílůžkový pokoj
Suite
Last 2 available rooms!
Pod Lipami 13/11, Františkovy Lázně Františkovy Lázně
(in the distance of 4.0 km from Penzion U KATA)
Availability verified
from € 63
Apartmán s 1 ložnicí č. 2 (for 1 per.)
1 extra bed • Last 1 available rooms!
Apartmán se 2 ložnicemi č. 4 (for 1 per.)
2 extra beds • Last 1 available rooms!
Apartmán s 1 ložnicí č. 2
Last 1 available rooms!
Apartmán se 2 ložnicemi č. 4
Last 1 available rooms!
Apartmán s 1 ložnicí č. 1 (for 1 per.)
1 extra bed
Apartmán se 2 ložnicemi č. 3 (for 1 per.)
7 extra beds
Apartmán s 1 ložnicí č. 1
Apartmán se 2 ložnicemi č. 3
Dr. Pohoreckého 3, Františkovy Lázně Františkovy Lázně
(in the distance of 4.4 km from Penzion U KATA)
Availability verified
If you are going to Frantiskovy Lazne, we recommend you to visit the Imperial Spa Hotel. One of the finest local hotels is ready to provide luxurious accommodation and great relaxation in the beautiful environment of a spa park.
from € 137
Standard 1/1
Last 2 available rooms!
Comfort 1/1
Last 2 available rooms!
Standard 1/2 (for 1 per.)
1 extra bed • Last 3 available rooms!
Comfort 1/2 (for 1 per.)
1 extra bed
Superior 1/2 (for 1 per.)
1 extra bed • Last 3 available rooms!
Standard 1/2
Last 3 available rooms!
Comfort 1/2
Superior 1/2
Last 3 available rooms!
5.května 106/9, Františkovy Lázně Františkovy Lázně
(in the distance of 4.4 km from Penzion U KATA)
Availability verified
The Pawlik Spa Hotel offers luxury accommodation with spa services in a green park of Frantiskovy Lazne. The hotel offers comprehensive quality services for both leisure stays and recondition stays.
from € 106
Rodinný pokoj - A (for 1 per.)
3 extra beds • Last 1 available rooms!
Jednolůžkový pokoj Standard - B
Jednolůžkový pokoj Komfort - B
Comfort - A 1/1
Last 2 available rooms!
Dvoulůžkový pokoj Superior - B (for 1 per.)
1 extra bed
Superior - A 1/2 (for 1 per.)
1 extra bed
Dvoulůžkový pokoj Standard - B (for 1 per.)
1 extra bed • Last 2 available rooms!
Standard 1/2 (for 1 per.)
1 extra bed • Last 2 available rooms!
Comfort - A 1/2 (for 1 per.)
1 extra bed
Pokoj Deluxe (for 1 per.)
1 extra bed • Last 1 available rooms!
Dvoulůžkový pokoj Superior - B
Superior - A 1/2
Dvoulůžkový pokoj Standard - B
Last 2 available rooms!
Standard 1/2
Last 2 available rooms!
Comfort - A 1/2
Pokoj Deluxe
Last 1 available rooms!
Rodinný pokoj - A
Last 1 available rooms!
Standard - A EZ
Jednolůžkový pokoj Superior - B
Superior - A 1/1
Dvoulůžkový pokoj Komfort - B (for 1 per.)
1 extra bed
Apartmán - A (for 1 per.)
1 extra bed
Apartmán - A
Dvoulůžkový pokoj Komfort - B
Dr.Pohoreckého 20, Františkovy Lázně Františkovy Lázně
(in the distance of 4.5 km from Penzion U KATA)
The three-star Belvedere Spa House Hotel offers comfortable accommodation and spa treatments in the spa town center of Frantiskovy Lazne. The hotel is suitable for families with children, seniors, and for spending a romantic weekend.
from € 85
Standard 1/1
Last 2 available rooms!
Comfort 1/1
Last 2 available rooms!
Double room (for 1 per.)
1 extra bed • Last 2 available rooms!
Dvoulůžkový pokoj Standard Plus (for 1 per.)
1 extra bed • Last 1 available rooms!
Comfort 1/2 (for 1 per.)
1 extra bed • Last 2 available rooms!
Dvoulůžkový pokoj Komfort Plus (for 1 per.)
1 extra bed • Last 2 available rooms!
Double room
Last 2 available rooms!
Dvoulůžkový pokoj Standard Plus
Last 1 available rooms!
Comfort 1/2
Last 2 available rooms!
Dvoulůžkový pokoj Komfort Plus
Last 2 available rooms!
Suite (for 1 per.)
1 extra bed
Jednolůžkový pokoj Superior
Dvoulůžkový pokoj Superior (for 1 per.)
1 extra bed
Economy plus 1/2 (for 1 per.)
1 extra bed
Economy plus 1/1
Suite
Economy plus 1/2
Dvoulůžkový pokoj Superior
Dr. Pohoreckého 18, Františkovy Lázně Františkovy Lázně
(in the distance of 4.5 km from Penzion U KATA)
from € 77
Standard 1/1
Last 2 available rooms!
Standard 1/2 (for 1 per.)
1 extra bed
Comfort 1/2 (for 1 per.)
1 extra bed
Standard 1/2
Comfort 1/2
Economy plus 1/1
Comfort 1/1
Economy plus 1/2 (for 1 per.)
1 extra bed
Rodinný apartmán (for 1 per.)
3 extra beds
Economy plus 1/2
Rodinný apartmán
Národní 12, Františkovy Lázně Františkovy Lázně
(in the distance of 4.5 km from Penzion U KATA)
The three-star Goethe Spa Hotel offers comfortable accommodation in the spa town of Frantiskovy Lazne It is linked with the Savoy Hotel and it is suitable for spa stays as well. However, the hotel is also suitable for tourists.
from € 65
Single room Standard
Last 2 available rooms!
Single room Comfort
Last 2 available rooms!
Single room Comfort+
Last 2 available rooms!
Double room Standard (for 1 per.)
1 extra bed • Last 2 available rooms!
Double room Comfort (for 1 per.)
1 extra bed • Last 2 available rooms!
Double room Comfort+ (for 1 per.)
1 extra bed • Last 2 available rooms!
Double room Standard
Last 2 available rooms!
Double room Comfort
Last 2 available rooms!
Double room Comfort+
Last 2 available rooms!
The suite has a kitchen with utensils, refrigerator, and gas stove. There is also a radio, TV, and private bathroom with toilet.
We can provide breakfast upon request.
In addition, visitors can dine at the restaurants in the centre of Cheb.Check-in: 14:00
Check-out: 12:00
Sports enthusiasts may use the surrounding bike paths. You can head to the dams of Jesenice and Skalka, or you can play tennis or minigolf.
Terms and Conditions Hotel.cz
1. Terms
1.1. The Hotel.cz website (" Hotel.cz Portal ") is a portal for arranging accommodation reservations operated by HOTEL. CZ as , with its registered office at Kolbenova 882 / 5a, Vysočany, 190 00, Prague 9, registered in the Commercial Register at the Municipal Court in Prague, Section B, Insert 9533 (" Operator "). Correspondence address of the Operator: Řeznická 7, 460 01 Liberec, telephone 222 539 539 e-mail: [email protected].
1.2. Accommodation facility is the owner / tenant of accommodation facilities (" Accommodation facility "), providing the Customer with services according to the order mediated on the Hotel.cz Portal .
1.3. Customer is a person (natural or legal) ordering services offered in Accommodation Facilities (" Customer ").
2. Introductory provisions
2.1. These General Terms and Conditions (" GTC ") govern the contractual relationship between the Operator, the Customer and the Accommodation Facility in the implementation of accommodation booking offered by the Accommodation equipment on the Hotel.cz Portal (" Service ").
2.2. The contractual relationship between the Operator and the Accommodation Facility is governed by the brokerage agreement and these GTC.
2.3. The contractual relationship between the Operator and the Customer is governed by the Contract (as this term is defined below), these GTC and the business conditions of each individual Accommodation Facility („ OP facilities “), which are listed in the footer of the reservation form for each specific Accommodation Facility mediated on the Hotel.cz Portal. In the event of a conflict between these GTC and the OP facility, the business conditions that are more favorable for the Customer shall prevail. The customer is obliged to get acquainted with the GTC and OP equipment.
3. Applicable law and legal regime
3.1. Contractual relations between the contracting parties are governed by the laws of the Czech Republic.
3.2. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Company Identification Number: 000 20 869, Internet address, is responsible for out-of-court settlement of consumer disputes under the Agreement. : http://www.coi.cz/. The online dispute resolution platform at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Operator and the Consumer Customer under the Contract by electronic means.
3.3. European Consumer Center Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz/ is a contact Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC consumer dispute resolution online).
4. The process of ordering and paying for services
4.1. Ordering
Customer expresses its interest in the Service by submitting a booking form (" Order "). The Operator verifies the free capacity at the Accommodation Facility within the term required by the Customer in the Order and informs the Customer about the availability and specific price of accommodation for the selected date. Binding ordering of the Service occurs at the moment of telephone or written confirmation of the Order / approval of the binding offer by the Customer and the Operator (sending the accommodation voucher to the Customer).
The operator on the Hotel.cz Portal also displays the offers of Accommodation Facilities advertised on the web portal www.spa.cz („ Spa Portal .cz “). In the event that an Order for a stay is sent from the Spa.cz Portal, the given contractual relationship is governed by the business conditions of the Spa.cz Portal, available at: https://www.spa.cz/vseobecne-obchodni-podminky.html. The Customer is obliged to read the given business conditions before sending the Order.
4.2. Price of the service
The price of the Service is determined by the Accommodation Facility. The price depends on the selected date, number of persons and other parameters entered by the Customer in the Order. Prior to the binding confirmation, the Operator informs the Customer about the final price (with information about the currency in which the price is governed); after the approval of the binding offer by the Customer, a binding order for the Services will take place, ie a contract will be concluded between the Customer and the Operator ("Contract").
The prices displayed for individual Accommodation Facilities on the Hotel.cz Portal are determined by the Accommodation Facilities, are only indicative and are not binding until the binding offer is sent by the Operator to the Customer.
The Hotel.cz portal publishes offers of Accommodation Facilities in addition to Czech crowns also in selected foreign currencies (especially in EUR), while conversion into Czech crowns is governed by the exchange rate set by the accommodation beginning or the current exchange rate of the Czech National Bank listed on https://www.cnb.cz/cs/financni-trhy/devizovy-trh/kurzy-devizoveho-trhu/kurzy-devizoveho-trhu/ - the conversion is always valid at the time of the Customer's visit to the Hotel.cz Portal. The Customer acknowledges that when publishing offers of Accommodation Facilities in a currency other than Czech crowns, the amount expressing the price for the Services may be adjusted after the execution of the Order (especially due to a change in the exchange rate). However, the final price expressed in the currency binding for the given Order does not change from the moment the binding offer is sent by the Operator.
Unless otherwise stated, the final price does not take into account any additional requirements of the Customer that were entered in the note field during the Order or such requirements that are considered additional during the telephone order, of which the Customer is informed during the call. Additional notes are also displayed in the accommodation voucher and accompanying e-mails. Additional requirements are actively negotiated by the Accommodation Facility directly with the Customer.
In the case of non-refundable reservations, the Accommodation Facility is entitled to deduct the corresponding amount only if such additional requirements of the Customer affect the total price of accommodation. The operator is not responsible for providing additional requirements, their price or quality.
4.3. Payment Terms
Payment is made at the Accommodation Facility. For some bookings, especially for group bookings, a credit card guarantee or a deposit of up to 100% of the stay may be required. The Customer is informed of the credit card guarantee or prepayment during the Order Confirmation process.
In special cases, but especially in case of repeated arrivals or complaints of accommodation providers for violation of the accommodation regulations, the Customer may be required to guarantee a payment card.
4.4. Gift vouchers
Gift vouchers are vouchers issued by the Operator, which the Customer can purchase and use to pay for the Order with them, ie a stay in the Accommodation Facility ("DP") can be purchased with them. The values on the DP with the values of other discount coupons cannot be added at the same time.
The customer has the opportunity to purchase a DP in one of the offered values, which can then be used for one of the stays offered on the Hotel.cz Portal. The information about the specific stay stated on the DP is not binding and the DP can also be used for other stays offered at the time of applying the DP on the Hotel.cz Portal.
The customer has the option to choose the form of DP delivery. The electronic form of DP delivered to the Customer's e-mail address is free of charge, the paper form of DP delivered via a postal service provider (eg Czech Post) is charged CZK 70.
DP is non-transferable after its issuance and can be used only by the Customer or the person listed on it, to select a stay package from the current offer on the Hotel.cz Portal and other sites specified by the Operator (currently only on the Spa Portal. cz) with regard to the free capacities of the Accommodation Facility.
The validity of the DP is indicated on its front page and is at least 12 (in words: twelve) months from the date of its issuance. If the validity of the DP according to these GTC differs (is shorter) from the one stated on the front of the DP, the validity on the front of the DP takes precedence . After the expiration of the DP (eg in case of non-use), the Customer loses the opportunity to apply it and is not entitled to claim compensation for it.
The Operator may decide to extend the validity of the DP at the request of the Customer. The Customer is not entitled to such an extension and is aware that it always depends on the decision of the Operator.
Each DP, or any discount or other coupon provided by the Operator in connection with its Services, is a one-time and expires after its application.
If the value of DP does not reach the price of the booked stay, the difference can be paid by any payment method allowed by the Operator. If the price of the stay is lower than the value of the DP, the difference in value will not be reimbursed and no financial compensation can be claimed for it.
DP is not exchangeable for money, it cannot be exchanged or drawn gradually. The value of DP can be exhausted only by its one-time application.
4.5. Communication mediation
By acceding to these GTC, the Accommodation Facility agrees to mediate communication by the Operator through the Hotel.cz Portal (including any processing, storage, receipt, access to, viewing and monitoring of communication by the Hotel.cz Portal) („ Communication mediation b) “) and declares that it thoroughly informs its employees, representatives and other persons (and in accordance with the applicable legal regulations it will inform them and possibly obtain consent) about the use of the Communication Mediation service provided to it or is provided on its behalf. The accommodation facility agrees not to use the Communication Mediation service to send unsolicited commercial messages. The Accommodation Facility shall fully indemnify the Operator for any third party claims or sanctions resulting from the illegal or unauthorized use of the Communication Mediation Service for the Accommodation Facility's own purposes.
5. Cancellation policy and complaints
5.1. Cancellation policy for accommodation
Cancellation conditions are specified in the OP device. In the event that the Accommodation Facility does not have its own cancellation policy defined, the first night will be charged to the guarantee by credit card guarantee in case of no-show. If the reservation is canceled by the Customer (cancellation is confirmed by the Operator to the Customer in writing) 24 or more hours before the originally planned arrival of the guest, no cancellation fee is applied to the guarantee by credit card.
5.2. Cancellation policy for gift vouchers
The customer is entitled to withdraw from the purchase contract for the purchase of DP within 14 days from the date of receipt, ie the issuance of DP, this does not apply if DP has already applied within this period.
After the issuance and expiration of the 14-day return period, DP is non-refundable and no financial compensation can be claimed for it.
5.3. The Customer is obliged to inform the Operator of any changes in the Order or its cancellation in writing.
5.4. In the event of cancellation of the Order by the Operator or the Accommodation Facility, the Operator will offer the Customer an alternative date or stay in another Accommodation Facility. In the event that the Customer does not accept the alternatives, the Operator will return to the Customer the paid payment paid by the Customer to the Operator for such canceled Order. The Customer must claim the Customer's payments made to the Accommodation Facility back after the Accommodation Facility and not after the Operator.
5.5. Complaints about the quality of accommodation and services provided by the Accommodation Facility are resolved by the Customer himself and directly with the Accommodation Facility, or with the help of the Operator, who can communicate with the specific Accommodation Facility regarding the Customer's complaint.
5.6. Complaints about the Operator's Services are possible in writing electronically at the e-mail address [email protected] or by correspondence at the address ONLINE HOLDING s.r.o., Řeznická 7, 460 01 Liberec. The Customer's complaint concerning the Operator's Services will be settled immediately, or as soon as possible after its receipt, but no later than within 30 days, and the Operator will make every effort to ensure that the Customer's complaint is resolved to his satisfaction. The customer will be continuously informed about the status and manner of handling his complaint.
6. Responsibility for content and information on the Hotel.cz Portal
6.1. All content and information stated in the offers of Accommodation Facilities are stored on the Hotel.cz Portal by Accommodation Facilities. In relation to the content and information provided in the offers of Accommodation Facilities, Hotel.cz Portal acts as a service provider, which consists in storing information provided by users (Accommodation Facilities) within the meaning of Article 14 of Directive 2000/31 / EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (the “Electronic Commerce Directive”) and Section 5 of Act No. 480/2004 Coll., on Certain Information Society Services, as amended (“ Act on certain information society services ").
6.2. The operator is not (in accordance with Article 15 of the Electronic Commerce Directive and § 6 of the Act on Certain Information Society Services) obliged to supervise the content of the information transmitted or stored by it, nor to actively seek out facts and circumstances that point to illegal information.
6.3. In accordance with Article 6.2 of these GTC, the Operator does not verify the content and information in the offers of Accommodation Facilities and does not exercise any control or supervision over them. The Operator thus does not guarantee the accuracy, completeness, correctness, legality or availability of the content and information stated in the offers of the Accommodation Facilities.
6.4. of the Act on Certain Information Society Services without delay all steps that may be required of it to remove or make such content and information inaccessible.
6.5. Any responsibility of the Operator for the content and information stated in the offers of Accommodation Facilities is governed by the rules set out in the Directive on Electronic Commerce and in the Act on Certain Information Society Services.
6.6. The Operator is responsible for its own content and information provided on the Hotel.cz Portal in accordance with the applicable legislation.
7. Notification of illegal content and information on the Hotel.cz portal
7.1. Any person may report illegal content and information on the Hotel.cz Portal to the Hotel.cz Portal in the manner described in this Article 7 of the GTC ("Notifier").
7.2. The Notifier is obliged to report illegal content to the Operator on the Hotel.cz Portal in accordance with this Article 7 of the GTC (" Notification ").
7.3. The Notifier is obliged to deliver the Notification to the Operator in writing electronically to the e-mail address [email protected] or by correspondence to the address HOTEL.CZ as, Řeznická 7, 460 01 Liberec
7.4. The notification must contain at least:
(a) details of the Notifier, including his contact details;
(b) identification of the Accommodation Facility's offer or placement of content on the Hotel.cz Portal, including the entire unique URL of the site;
(c) a statement stating that the content is illegal;
(d) an explanation of the reasons for the illegality of the content;
(e) additional information necessary to assess the illegality of the content.
7.5. The Notifier is responsible for the accuracy, veracity, completeness, legitimacy and justification of the Notification. The Notifier is responsible for the Notification, which incorrectly, falsely, unjustifiably or unjustifiably marks legally harmless content, including liability for damage caused to the Accommodation Facility to which the Notification relates and / or the Operator.
7.6. In the event that the Notification does not contain at least the data and information specified in Article 7.4 of these GBTC, such Notification may not be considered by the Operator due to the circumstances of the case. made. In such a case, the Operator is entitled to request additional information from the Notifier to the Notification.
8. Other obligations of the Accommodation Facility
8.1. The accommodation facility is responsible for the content of the offers; may not contain false or otherwise misleading information in the tenders, or information that otherwise violates the laws or rights of third parties and is liable for damages caused by a breach of this obligation.
8.2. If the Accommodation Facility repeatedly (incorrectly or repeatedly) provides false or otherwise misleading information in the offer, or information otherwise violating legal regulations or the rights of third parties, the Operator is entitled to terminate the contractual relationship with the Accommodation Facility by withdrawing from the contract. The accommodation facility is obliged to remove all its offers and content from the Hotel.cz Portal immediately after the withdrawal takes effect. If he fails to do so, the Operator is entitled to remove all offers and content of the given Accommodation Facility.
9. Personal information
The processing of personal data in the provision of the Services by the Operator (including handling cookies, sending business messages and recording telephone calls) is governed by the principles of personal data processing available here:
www.hotel.cz/privacy-policy/
10. Validity and effectiveness
10.1. The Operator may continuously change or supplement the wording of these GTC. The Customer acknowledges that the GTC valid at the time of concluding the Contract will always apply to the contractual relationship between him and the Operator.
10.2. These GTC come into force and effect on 14.3.2022 .
10.3. The valid wording of these GTC is available at the headquarters of the Hotel.cz Portal and is published on the website www.hotel.cz.